Key pain points facing retail banks today
Ineffective cross-channel personalization for digital + in-branch journeys.
Rising costs of regulatory reporting and compliance (e.g., GDPR, CCPA, AML, KYC).
Slow time-to-insight delays fraud detection and customer retention.
Limited actionable insights for tailored financial product recommendations.
Business intelligence
Real-time insights for instant fraud detection and customer behavior analysis.
Privacy focused
Fully GDPR, HIPAA, and ISO27001 compliant - privacy-by-design foundation.
Powerful integrations
Native Snowflake integration for seamless activation across core banking platforms.
Flexible data model
Flexible data model with unlimited events and 360° customer view - across digital and branch channels.

Rabobank needed an analytics platform capable of handling millions of customer interactions while ensuring compliance with stringent European privacy regulations. Piano Analytics not only met the bank’s technical and compliance standards, but its easy-to-use tools and unlimited user access increased adoption across the organization and significantly reduced production time, creating a truly data-driven culture at Rabobank.
faster dashboard creation
improvement to issue detection
faster anomaly detection
more users accessing analytics
GDPR compliant




